Shopping for a sofa online is convenient, flexible, and often more affordable than buying in-store—but it also comes with a few extra responsibilities. Without the ability to sit down and test it in person, you’ll need to know exactly what to look for before you click ‘buy’.
In this guide, we’ll walk you through the most important things to consider when buying a sofa online, so you can avoid disappointment and make a decision you’ll feel confident about.
Understand the Dimensions
One of the biggest mistakes people make when buying a sofa online is not fully understanding the size. A sofa that looks perfect in a photo could feel overwhelming in a small space—or get stuck at your front door—if you haven’t checked the dimensions.
- Always check the overall width, depth, and height against your available space
- Don’t forget to measure access points like doorways, stairwells, and hallways
- Consider the floor-to-seat height and back height for comfort and room proportions
- Use masking tape or newspaper to mark out the sofa’s footprint on your floor before ordering
Choose the Right Type of Sofa
From compact two-seaters to spacious corner sofas and sofabeds, online stores offer a wide variety of styles. The best sofa for you depends on how you use your space, how many people you want to seat, and what features matter most to you.
- A 2 seater is ideal for flats, small rooms, or minimalist living
- A 3 seater suits most households and works well in traditional lounges
- A corner sofa is great for open-plan rooms or maximising awkward spaces
- A sofabed adds flexibility for guests and dual-purpose spaces
Pay Attention to Frame Construction
The frame is the foundation of your sofa—and the part you can’t see in photos. A high-quality frame means better durability and support, while cheaper materials may lead to sagging or creaking within a few years.
- Look for frames made from solid wood (like beech or oak) for strength and longevity
- Plywood or particle board frames are cheaper but less durable over time
- A good sofa should feel sturdy and well-balanced, not lightweight or flimsy
- Reinforced joints (e.g. glued, screwed, and dowelled) are signs of strong construction
Know What’s Inside the Cushions
Sofa comfort starts with the cushions—but cushion quality can vary significantly between models. Some cushions may feel plush and supportive for years, while others flatten within months. Cushion filling affects comfort, structure, and maintenance needs.
- High-density foam cushions keep their shape and offer firm, reliable support
- Fibre-filled cushions feel soft and cosy but may need frequent plumping
- A mix of foam and fibre offers balance between softness and structure
- Check whether seat and back cushions are removable or reversible for easy care
Evaluate Upholstery Options
Fabric isn’t just about how the sofa looks—it affects comfort, durability, cleaning, and how long your sofa will look its best. With online photos, colours and textures can be hard to judge, so knowing the material matters.
- Chenille, jumbo cord, and woven fabrics feel soft and cosy, ideal for comfort
- Faux leather is easy to clean and durable, perfect for families or pet owners
- Velvet adds a touch of luxury but may require more maintenance
- Look for upholstery with removable cushion covers or stain-resistant finishes
Read the Product Description Carefully
While photos catch the eye, the real value is in the details. A well-written product description should tell you everything you need to know about the sofa’s construction, materials, features, and what’s included.
- Confirm all dimensions and check if assembly is required
- Look for notes on cushion filling, frame material, and fabric care
- Check what's included—some photos show extras not in the base price
- If something isn’t clear, contact the retailer before placing your order
Review Delivery and Access Information
Unlike a small parcel, delivering a sofa takes planning. You’ll need to know how it’s packaged, who will deliver it, and whether they’ll carry it inside for you. Check for any extra delivery fees or specific requirements.
- Check whether the sofa is delivered assembled or in parts
- Find out if delivery includes room placement or is kerbside only
- Measure all entryways and turns to ensure smooth access into your home
- Look for retailers who offer clear delivery timeframes and tracking updates
Read Customer Reviews
One of the biggest benefits of buying online is the ability to read reviews from real buyers. These often reveal helpful insights about comfort, quality, colour accuracy, and overall satisfaction that you won’t find in product listings alone.
- Look for consistent feedback on comfort, appearance, and build quality
- Pay attention to reviews that mention delivery experience and customer service
- Compare reviewer photos with the product images for real-life reference
- Be cautious of products with few or no reviews—especially at higher prices
Understand the Returns Policy
Returning a sofa isn’t like returning a t-shirt. It may require repackaging, collection appointments, or restocking fees. Knowing the return policy in advance can save time and stress later—especially if the sofa doesn’t fit or match expectations.
- Check how long you have to return or exchange the sofa
- Look for any collection or restocking fees that may apply
- Make sure you keep all packaging if returns are allowed
- Understand whether the retailer offers refunds or store credit only
Compare Prices and Value
Buying a sofa online means you can compare models across different retailers instantly. But price shouldn’t be the only factor. Always weigh the cost against the features, materials, and aftercare to ensure you’re getting real value—not just a cheap deal.
- Look for bundled offers, discounts, or free delivery promotions
- Compare similar styles across websites to spot price-performance differences
- Consider the total value—including fabric, frame, and delivery quality
- Avoid unusually low prices that could signal low build quality or poor aftercare
Check the Warranty or Guarantee
A good sofa should last for years—so it’s worth checking what protection comes with it. Some retailers offer basic coverage, while others provide multi-year guarantees for peace of mind.
- Look for a minimum 12-month warranty on frame and upholstery
- Some retailers offer extended guarantees at no extra cost
- Read the fine print to understand what’s covered and what’s excluded
- A clear warranty is a good sign of confidence in product quality
Match the Sofa to Your Lifestyle
The best sofa for you depends on your lifestyle. Do you have kids or pets? Do you host often or like to sprawl out solo? Considering how the sofa will be used helps you choose the right balance of comfort, durability, and style.
- For busy homes, choose durable fabrics and practical colours
- For pets, avoid loose weaves and look for easy-clean upholstery
- If you love lounging, look for deep seats and wide armrests
- If space is tight, consider a compact or modular design
Final Thoughts
Buying a sofa online offers incredible convenience—but it also requires a little homework. When you can’t sit on it, touch the fabric, or see it in person, details matter. By focusing on size, construction, upholstery, and real customer feedback, you can make an informed choice that delivers the comfort, quality, and value you’re after.
At Ready2Go Furniture, we make online sofa shopping simple. With fast UK delivery, clear product information, and excellent prices, you’ll find stylish, ready-to-ship sofas built for real life. Whether you’re looking for a 2 seater, corner sofa, recliner or sofabed, our collection has something for every home.
Browse our full range today and shop your next sofa online with confidence.